SHIPPING & HANDLING
Shipping to the U.S. is FREE.
International Shipping (including Canada) is based on the total weight of your order, and is automatically calculated at checkout. All international orders are shipped via USPS First Class Package. (Current rates may be found in USPS publication Notice 123, available online.)
ORDER PROCESSING TIME
Officially, all orders take 7-10 days (or less) to process and ship. Domestic delivery typically takes 2-5 days from that point, as all orders are shipped via USPS. International delivery times can vary greatly, but are typically estimated at 5-10 business days.
We try to maintain a certain level of inventory ready-to-ship, in order to expedite this process, but as with anything, specific inventory levels fluctuate. That, along with our overall workload, is the ultimate factor here.
MOST orders will process and ship FASTER than the above estimates, but please keep in mind that some orders may take the full length of the estimated time above, for the reasons already stated.
If you receive a product that is defective or has been damaged in shipment, we will offer to REPLACE the product (or the necessary components of the product), at no additional cost to the buyer. The buyer must provide notice of the defect or damage within 14 days of receipt of the product.